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| Vacancy ID |
V1594 |
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| Industry | Telecommunications | |
| City | Sydney | |
| # Positions | 1 | |
| Duration | 12 Weeks | |
| Qualifications | ||
Internship Summary |
| Reporting to the Network Operations Manager, Operations Support and Project Coordinator will be responsible for coordinating customer, device and network support activities in this Sydney based telecom company. |
Tasks |
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▪ Troubleshooting device related issues and responding to device related customer tickets. ▪ Troubleshooting customer complaints and responding to customer support requests in a timely manner ▪ Supporting sales and solutions activities by taking part in surveys, field tests, mini gateway install and maintenance. ▪ Supporting device activation and registration activities ▪ Providing inputs to contribute to the continuous improvement of the Support processes. ▪ Other ad hoc duties within Operations and Support function |
Host Summary |
| This company was founded by passionate experts who believe that the Internet of Things can generate large scale, cross-industry global efficiency creations, to better the way we live and the way we do business. It is operating the first nationwide networks in Australia, New Zealand and Hong Kong as well as enabling and promoting a full eco-system of partners that provide solutions and services to increase productivity, accelerate decision making, improve quality of service and quality of life, and find more economical solutions to common problems. |
Benefits |
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In return for your experience and skills,the organisation will provide: ▪ An enviable great working environment with a super dynamic and enthusiastic team of 45 people across Australia, New Zealand and Hong Kong ▪ A unique high growth technological start-up backed up by a government fund and a listed company ▪ An opportunity to be part of a team that will deploy disruptive technology ▪ An opportunity to grow in technical support roles. |
To Apply |
| Please send your CV and Cover Letter to info@internships.com.au |
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